Privacy Policy

“SIMPLICITY & ELEGANCE - UNIPESSOAL LDA – FERRERA JEWELS” recognizes the importance of protecting your personal data, whatever its nature, and we value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Thus, with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data and updated our Privacy Policy.

This Privacy Policy aims to explain to you what is the personal data processing policy of SIMPLICITY & ELEGANCE - UNIPESSOAL LDA – FERRERA JEWELS since, if you want to make your purchase in our online store, you will have to accept our privacy policy as it is essential and imperative for the delivery of our products.

However, if you have any questions regarding this Policy you can contact us through the following email address: privacidade@ferrerajewels.ptor by letter addressed to: SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, Urbanização Pinhais Bastos - Rua I, 17, 4430-674 Avintes (Portugal).

COMPANY IDENTIFICATION

This website and corresponding Privacy Policy are managed by SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, Urbanização Pinhais Bastos - Rua I, 17, 4430-674 Avintes (Portugal). Taxpayer number 516 544 330; Person in charge: Mário Ferreira. By browsing our website you are consenting to the terms described in this Privacy Policy.
Ao navegar no nosso site estará a consentir com os termos descritos nesta Política de Privacidade.

OUR PRINCIPLES 

Respect for the client's wishes

We respect the privacy and security of your personal data, so we ensure respect for the client's will and their autonomous, free and uncomplicated management of their privacy preferences. Thus, and if you disagree with any point referred to in this Policy, you may, at any time, object by contacting us at the following email address: privacidade@ferrerajewels.pt or by letter addressed to SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS. We will do everything possible to satisfy your wishes and respect your concerns.

Good practices

SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner, and in accordance with good practices.

Strict necessity

In dealing with personally identifiable data, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal.

COLLECTION AND PROCESSING OF PERSONAL DATA

The personal data collected and processed by SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, is the one that voluntarily, expressly and unequivocally, you put in the forms of this website.

The personal data collected are: name, gender, date of birth, email, mobile phone, address, VAT number.

PURPOSE OF PROCESSING PERSONAL DATA

Your personal data is collected and processed SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, only for purposes strictly related to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management.

SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS always seeks to maintain the relationship with its customer and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with the data. The data collected and processed is appropriate, relevant and not excessive in relation to these purposes.

However, your personal data may also be used for other processing operations within the limits of such applications.

In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this website, we collect your personal data (for example, email address, delivery address, credit card number and telephone number) on the purchase form, only for the purpose of selling, separating and transporting the products ordered by you;

b) when you request the assistance of Customer Support, we collect your personal data (for example, first and last name, email address) only for the purpose of providing you with the Customer Support services of the online store www.ferrerajewels.pt that are relevant to this website and to offer you the assistance you have asked us for;

c) when you register, we collect your personal data in order to simplify the preparation of your future orders,

d) when you subscribe to the newsletter, we collect your email in order to offer you this service;

e) when you browse our website, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure the proper functioning of the website, highlighting the proper display of content, remembering your cart, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes log data, location data, duration of your session, products you have selected, your device, your browser and your IP address.

f) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, Google and other partners of these networks) you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.

When we collect data, we indicate the mandatory fields with asterisks, when the data in question id necessary to:

• Enter into our contract with you (for example, for the supply of products you have purchased on our websites/apps);
• Provide you with the service you have requested (for example, by providing you with a newsletter); or
• Comply with legal requirements (e.g. billing).

Your personal data may be communicated to service providers of SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA - FERRERA JEWELS for the purpose of providing the services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

CONSENT
Respect for the customer's wishes is one of FERRERA JEWELS' main concerns with regard to the processing of their personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations.

DUTIES

To exercise your right to access, rectify, delete, forget or block your personal data, you can access consent management in the Customer Area of the online store or send a written communication to the following email address: privacidade@ferrerajewels.pt accompanied or replaced by a letter addressed to: SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, Urbanização Pinhais Bastos - Rua I, 17, 4430-674 Avintes (Portugal).

If you wish to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, through the management of consents available in your Customer Area of the online store. You can also do this by sending an e-mail to the email address privacidade@ferrerajewels.pt or by letter addressed to SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS, Urbanização Pinhais Bastos - Rua I, 17, 4430-674 Avintes (Portugal). 

SAFETY

FERRERA JEWELS uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized dissemination or access, and against any other form of unlawful processing.

However, FERRERA JEWELS cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer is equipped with software devices that protect you in the transmission and reception of data (such as updated antivirus systems), and that your browser takes appropriate measures to ensure security in the transmission of data (such as firewall and anti-spam filters).

STORAGE OF DATA

Your data is kept by SIMPLICITY & ELEGANCE - UNIPESSOAL, LDA – FERRERA JEWELS for the purposes described herein for the time necessary for the aforementioned purposes, except if the personal data in question are necessary to prove compliance with obligations, until the limitation period of the corresponding rights has elapsed, or if there is a longer period of data retention imposed by law.

When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that it cannot be identified from them.

OTHER CONSIDERATIONS

FERRERA JEWELS uses automatic data collection systems such as cookies.

Only FERRERA JEWELS has access to this information collected by cookies collectively and anonymously in order to optimize its services and those of this website for the needs and preferences of users. This helps us to improve our website and provide a better and more personalized service. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the services and features offered through this website.

The processing of personal data by FERRERA JEWELS will be carried out in accordance with the Portuguese Law in force.

FERRERA JEWELS may change or update all or parts of this Privacy Policy even if not required by applicable law or regulation. All changes will take effect from their publication on this part of the site, and you should regularly access this topic.

This website may contain links to third party sites, these sites are not under the control of FERRERA JEWELS, and FERRERA JEWELS is not responsible for their contents.